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• Behavioral (3)
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• Clinical Services Operations (26)
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• Finance (1)
• Healthcare Delivery (108)
• Medical & Clinical Operations (17)
• Medical Screening/Clinical Lab (7)
• Network Management (3)
• Nursing (4)
• Patient Services (65)
• Pharmacy (36)
• Radiology/Healthcare Tech (7)
• Sales Support (2)
• Vision Care Delivery (3)

Skill

• interact with healthcare users 64
• answer patients' questions 57
• collect healthcare user data under supervision 46
• manage healthcare users' data 41
• ensure proper appointment administration 40
• communicate with customer service department 37
• assist healthcare users achieve autonomy 36
• supervise medical office support workers 36
• 35
• manage operations in healthcare institutions 34
• provide care for a particular patient group 33
• check information on prescriptions 31
• ensure customer orientation 31
• manage a multidisciplinary team involved in patient care 31
• work in multidisciplinary teams related to emergency care 31
• maintain healthcare user data confidentiality 30
• provide psychological support to patients 29
• develop plans related to the transfer of care 28
• process medical insurance claims 26
• use computer programs to improve patients' skills 26
• process order forms with customer's information 25
• comply with quality standards related to healthcare practice 24
• maintain records of work with service users 24
• prepare doses of medication according to patient needs 24
• take pharmaceutical inventory 24
• answer incoming calls 23
• manage clinical environments 23
• perform clerical duties 23
• provide test results to medical staff 23
• work with nursing staff 23
• communicate in foreign languages with health service providers 22
• ensure safety regulations in dealing with infectious diseases 22
• provide learning support in healthcare 22
• ensure compliance with healthcare regulations 21
• maintain records of clients' prescriptions 21
• receive veterinary clients and their animals for appointments 21
• contribute to continuity of health care 20
• participate in medical inventory control 20
• administrative tasks in a medical environment 19
• collect biological samples from patients 19
• handle incoming insurance claims 19
• manage medical supply chains 19
• use electronic health records management system 19
• record healthcare users' billing information 18
• answer emergency calls 17
• clean public areas 17
• ensure compliance with shipment regulations 17
• ensure the positioning of the patient for surgery 17
• maintain professional administration 17
• provide department schedule for staff 17
• provide objective assessments of calls 17
• advise on healthy lifestyles 16
• comply with legislation related to health care 16
• conduct cleaning tasks 16
• ensure safety of healthcare users 16
• meet commitments 16
• obtain healthcare user's medical status information 16
• provide high quality customer service 16
• receive patient referrals with eye conditions 16
• respond to emergency calls for repairs 16
• use foreign languages in patient care 16
• advise customers on appropriate pet care 15
• apply first response 15
• apply hygiene standards 15
• assist patients with special needs 15
• carry out inventory planning 15
• clean toilet facilities 15
• educate patient's relations on care 15
• handle veterinary patients 15
• interact professionally in research and professional environments 15
• maintain stocks of veterinary materials 15
• manage emergency care situations 15
• monitor customer service 15
• perform a prosthetic examination of the patient 15
• position patients undergoing interventions 15
• provide basic support to patients 15
• provide feedback on patient's communication style 15
• provide professional care in nursing 15
• provide support to veterinary clients 15
• set payment handling strategies 15
• use clinical reasoning 15
• work effectively with animal-related organisations 15
• write work-related reports 15
• conduct physical examinations 14
• refer healthcare users 14
• train staff in quality procedures 14
• administer appointments 13
• communicate in healthcare 13
• contribute to registration of pharmaceutical products 13
• deliver outstanding service 13
• handle personal identifiable information 13
• redirect callers 13
• ensure consistency of translation works in multiple target languages 12
• ensure the appropriate supply in pharmacy 12
• monitor waiting list 12
• programme work according to incoming orders 12
• calculate compensation payments 11
• provide specialist pharmaceutical care 11
• assess referred healthcare users 10
• manage key performance indicators of call centres 10
• supervise the work of staff on different shifts 10
• arrange in-home services for patients 9
• collaborate in company's daily operations 9
• communicate schedules to the people concerned 9
• communicate with nursing staff 9
• complete report sheets of activity 9
• conduct examination processes for apprentices 9
• distribute meals to patients 9
• educate healthcare users on nutrition 9
• identify patients' medical records 9
• managing a business with great care 9
• participate in medical records' auditing activities 9
• regulate the flow of substances in pipelines 9
• supervise crew 9
• supervise food in healthcare 9
• supervise well operations 9
• advise on medical records 8
• enforce customer's debt repayment 8
• interpret requests for imaging examinations 8
• maintain privacy of service users 8
• manage claims process 8
• manage clients' money matters 8
• manage gaming cash desk 8
• organise employees' work in the service station 8
• plan schedule 8
• provide specialist pharmaceutical advice 8
• refer social service users 8
• review insurance process 8
• advise patients on infectious diseases when travelling 7
• check in guests 7
• ensure compliance with purchasing and contracting regulations 7
• mentor other health professionals 7
• monitor drivers 7
• support patients to understand their conditions 7
• take referrals for genetic testing 7
• transfer medical information 7
• administer prescribed medication 6
• allocate numbers to clients' belongings 6
• apply conflict management 6
• be friendly to passengers 6
• collect statistics on medical records 6
• counsel healthcare users on medicines 6
• dispense medicines 6
• encourage social service users to preserve their independence in their daily activities 6
• ensure contract termination and follow-up 6
• ensure flights run to schedule 6
• interpret findings from medical examinations 6
• maintain dental station and operatory 6
• maintain pharmaceutical records 6
• manage front operations 6
• manage the use of vaccines 6
• monitor check-out point 6
• operate electronic payment terminals 6
• process payments 6
• provide customer follow-up services 6
• schedule audiologist appointments 6
• schedule shifts 6
• take referred patients 6
• use microsoft office 6
• adjust production schedule 5
• analyse claim files 5
• assist the veterinary surgeon as a scrub nurse 5
• complete patient journey records 5
• cooperate to resolve information issues 5
• ensure compliance with company regulations 5
• improve safety of medicines 5
• manage cash desk 5
• manage contracts 5
• monitor billing procedures 5
• monitor patients' medication 5
• perform clinical coding procedures 5
• perform debt investigation 5
• refer service users to community resources 5
• secure sensitive customer's information 5
• sterilise medical equipment 5
• take payments for bills 5
• teach customer service techniques 5
• teach digital literacy 5
• classify insurance claims 4
• communicate clearly with passengers 4
• communicate commercial and technical issues in foreign languages 4
• contact customers 4
• coordinate care 4
• customer service 4
• deal with arrivals in accommodation 4
• evaluate benefit plans 4
• examine healthcare facility 4
• handle financial transactions 4
• have computer literacy 4
• interpret medical results 4
• maintain high quality of calls 4
• maintain relationships with doctors 4
• maintain work area cleanliness 4
• manage a team 4
• operate mailing information systems 4
• plan shifts of employees 4
• review patient's medical data 4
• triage clients 4
• advise on healthcare users' informed consent 3
• advocate for healthcare users' needs 3
• analyse call performance trends 3
• apply case management 3
• arrange surgery operating site 3
• assist at check-in 3
• assist audiologists with screening 3
• assist in the administration of medication to elderly 3
• assist social service users in formulating complaints 3
• check payrolls 3
• conclude business agreements 3
• deal with challenging people 3
• deal with public 3
• disseminate general corporate information 3
• disseminate messages to people 3
• enable access to services 3
• ensure compliance with disclosure criteria of accounting information 3
• ensure continuous preparedness for audits 3
• ensure gambling operational standards 3
• establish draft annual schedules for vessels 3
• investigate social security applications 3
• issue sales invoices 3
• lead healthcare services changes 3
• maintain check-out area cleanliness 3
• maintain customer records 3
• maintain reception area 3
• maintain the veterinary reception area 3
• manage financial transactions of fuel station 3
• manage fitness communication 3
• manage revenue 3
• manage workflow processes 3
• monitor customer inquiries 3
• monitor patient's vital signs 3
• operate cash point 3
• perform escalation procedure 3
• perform health assessment 3
• place orders for orthopedic products 3
• prepare correspondence for customers 3
• prepare credit reports 3
• process refunds 3
• provide necessary documents 3
• schedule and dispatch drivers 3
• solve operational transport problems 3
• solve problems in healthcare 3
• support veterinary diagnostic procedures 3
• undertake post-examination activities 3
• use mathematical tools for managing vehicles 3
• work in multidisciplinary health teams 3
• work with healthcare users' social network 3
• hygiene 2
• safety and security standards 2
• accurately estimate work hours 2
• administer medication for vision problems 2
• advise on mental health 2
• analyse body fluids 2
• analyse call centre activities 2
• analyse processes influencing health care delivery 2
• analyse reports provided by passengers 2
• analyse supply chain trends 2
• apply basic programming skills 2
• apply caseload management 2
• apply certification and payment procedures 2
• assist in developing practices for well being of employees 2
• assist in the production of laboratory documentation 2
• calculate employee benefits 2
• check in passengers 2
• check the received biological samples 2
• clinical coding 2
• communicate in air traffic services 2
• communicate professionally with colleagues in other fields 2
• communicate reports provided by passengers 2
• communicate with beneficiaries 2
• complete membership administration 2
• comply with specifications of aerodrome manual 2
• conduct cleaning in place 2
• conduct continuing professional development workshops 2
• confer with event staff 2
• connect vehicle maintenance and operations departments 2
• coordinate remote communications 2
• correspond with licence applicants 2
• create solutions to problems 2
• decide on insurance applications 2
• dispense corrective lenses 2
• enforce sanitation procedures 2
• ensure adherence to aerodrome procedures 2
• ensure compliance with civil aviation regulations 2
• ensure conformity to specifications 2
• ensure equipment availability 2
• ensure mining records are maintained 2
• ensure products meet regulatory requirements 2
• follow clinical guidelines 2
• follow work procedures 2
• give care instructions 2
• implement ICT safety policies 2
• interpret current data 2
• interpret diagnostic tests in otorhinolaryngology 2
• interpret prescriptions 2
• interpret urology diagnostic tests 2
• investigate complaints related to consumer protection 2
• keep records of customer interaction 2
• maintain prosthetic-orthotic devices 2
• maintain prosthetic-orthotic laboratory equipment 2
• maintain records of financial transactions 2
• maintain treatment records 2
• manage claim files 2
• manage computer-based transport operation control systems 2
• manage documentation of prior learning assessments  2
• manage financial and material resources 2
• manage health and safety standards 2
• manage pension funds 2
• manage personnel agenda 2
• manage staff 2
• manage veterinary practice waiting area 2
• meet the requirements of social security reimbursement bodies 2
• monitor cashiers 2
• monitor loan portfolio 2
• monitor patients' progress related to treatment 2
• monitor service users' health 2
• multi-professional cooperation in health care 2
• operate breathing equipment 2
• operate specialised equipment in emergency 2
• oversee clinical information system activities 2
• perform comprehensive eye examinations 2
• perform paediatric surgery 2
• perform water treatment procedures 2
• prepare dental instruments for sterilization 2
• prepare environment for veterinary surgery 2
• prepare examination room for radiation treatment 2
• prepare for diagnostic imaging procedures 2
• prepare patients for surgery 2
• prepare paychecks 2
• prepare trial accounting balances 2
• prescribe treatments related to surgical procedures 2
• promote human rights 2
• promote service users' rights 2
• provide domiciliary eyecare 2
• provide first aid 2
• provide healthcare services to patients in general medical practice 2
• provide healthcare services to patients in specialised medicine 2
• provide social guidance over the phone 2
• provide stabilisation care in emergency 2
• provide therapy of the visual system 2
• replicate customer software issues 2
• represent the company 2
• resolve shipment issues 2
• resuscitation 2
• route correspondence to business departments 2
• screen patients for disease risk factors 2
• set health 2
• set hygiene standards 2
• sterilization techniques 2
• supervise the work of cleaning staff 2
• support social service users' positiveness 2
• take blood samples 2
• triage clients for physiotherapy 2
• undertake procedures to meet helicopter flight requirements 2
• use technical equipment for sterilisation 2
• Microsoft Access 1
• accommodate special seating 1
• adapt to emergency care environment 1
• adhere to OHSAS 18001 1
• adhere to health well-being and safety 1
• adhere to transpiration work schedule 1
• adjust fuel prices in line with company procedures 1
• advertise travel insurance 1
• advise on conflict management 1
• advise on financial matters 1
• advise on prenatal genetic diseases 1
• advise on social security benefits 1
• advise patients on vision improvement conditions 1
• allocate bills 1
• archive healthcare users' records 1
• assist employee health programmes 1
• assist in epilepsy surgery 1
• assist in loan applications 1
• assist with litigation matters 1
• assist with vaccination procedures 1
• assume responsibility 1
• build trust 1
• calculate wages 1
• carry out job analysis 1
• carry out nurse-led discharge 1
• carry out preventative internal medicine interventions 1
• carry out wound care 1
• check deliveries on receipt 1
• check official documents 1
• clinical reports 1
• collect customer feedback on applications 1
• collect healthcare user's general data 1
• communicate in specialised nursing care 1
• communicate problems to senior colleagues 1
• communicate regulations 1
• communicate with tenants 1
• compare shipment contents with waybill 1
• comply with optical prescriptions 1
• conduct aviation auditing 1
• conduct clinical software research 1
• conduct fact finding 1
• conduct routine blood testing 1
• consider time zones in execution of work 1
• contribute to high level health strategic decisions 1
• contribute to protecting individuals from harm 1
• coordinate communication within a team 1
• coordinate engineering teams 1
• coordinate membership work 1
• coordinate orders from various suppliers 1
• coordinate purchasing activities 1
• coordinate transport staff training 1
• create insurance policies 1
• deal with changing operational demand 1
• delegate emergency care 1
• deliver online training 1
• demonstrate trustworthiness 1
• dermatology 1
• develop appropriate health and safety measures in accordance with available resources 1
• develop employment policies 1
• develop passenger outreach strategies 1
• develop pension schemes 1
• develop plans related to client discharge 1
• develop social security programmes 1
• develop solutions to information issues 1
• develop strategy to solve problems 1
• diagnose mental disorders 1
• discuss dental treatment options with patient 1
• discuss the medical history of the healthcare user 1
• distribute pensions 1
• draft corporate emails 1
• educate on oral healthcare and disease prevention 1
• effective perception of transport environment 1
• enforce financial policies 1
• ensure compliance with accounting conventions 1
• ensure compliance with environmental legislation 1
• ensure compliance with gaming laws 1
• ensure information privacy 1
• escort visitors to places of interest 1
• examine budgets 1
• examine samples in dermatology 1
• execute ICT audits 1
• facilitate official agreement 1
• file claims with insurance companies 1
• follow ethical code of conduct in assessment situations 1
• follow evaluation procedures of materials at reception 1
• follow up complaint reports 1
• fraud detection 1
• guarantee customer satisfaction 1
• handle complaints 1
• handle customer complaints 1
• handle financial disputes 1
• handle payments in dentistry 1
• handle seasonal sales 1
• hire human resources 1
• identify preventive actions 1
• identify process improvements 1
• improve customer interaction 1
• interact with users to gather requirements 1
• interpret laboratory data in medical genetics 1
• introduce new employees 1
• investigate forgery cases 1
• involve service users and carers in care planning 1
• keep food laboratory inventory 1
• keep up to date on product knowledge 1
• keep up-to-date on manufacturer's policies 1
• lead claim examiners 1
• liaise with financiers 1
• liaise with genetic laboratories 1
• liaise with logistics management teams 1
• liaise with transportation services 1
• listen actively 1
• maintain ambulance room stock 1
• maintain concentration for long periods 1
• maintain correspondence records 1
• maintain credit history of clients 1
• maintain data entry requirements 1
• maintain financial records 1
• maintain genetic registers 1
• maintain medical devices 1
• maintain optical equipment 1
• maintain pharmacy records 1
• maintain transaction's reports 1
• maintain work environments in a veterinary practice 1
• make clinical decisions 1
• make referrals to ophthalmology 1
• manage IT security compliances 1
• manage account department 1
• manage accounts 1
• manage aftersales processes to comply with business standards 1
• manage casino facilities 1
• manage clinical risk 1
• manage contract disputes 1
• manage email hosting service 1
• manage financial aspects of a company 1
• manage freight payment methods 1
• manage guest support services 1
• manage infection control in the facility 1
• manage patients with acute illnesses 1
• manage payroll 1
• manage payroll reports 1
• manage student admissions 1
• manage vehicle services' financial resources 1
• manage work 1
• map out customer requirements into pragmatic actions 1
• match vehicles with routes 1
• meet contract specifications 1
• monitor airworthiness certifications 1
• monitor financial accounts 1
• monitor patient's health condition 1
• monitor patients during transfer to hospital 1
• monitor staff absences 1
• monitor surveillance equipment 1
• negotiate settlements 1
• organise operations of residential care services 1
• organise transportation for clients 1
• organise travel arrangements for staff 1
• oversee the daily train operations plan 1
• paediatrics 1
• patient record storage 1
• perform account allocation 1
• perform cleaning duties 1
• perform cosmetic procedures 1
• perform eye surgery 1
• perform follow-up on pipeline route services 1
• perform gynecological examination 1
• perform patient activity analyses 1
• perform venepuncture procedures 1
• plan 1
• plan the work of teams and individuals 1
• prepare aviation equipment and facilities for training purposes 1
• prepare transportation routes 1
• prescribe animal medications 1
• prescribe corrective lenses 1
• prescribe topical therapy 1
• prevent fraudulent activities 1
• prioritise requests 1
• process reservations 1
• promote psycho-social education 1
• provide ICT support 1
• provide advice on breaches of regulation 1
• provide care for the mother during labour 1
• provide chiropractic paediatric healthcare 1
• provide comprehensive care for patients with surgical conditions 1
• provide dental administrative post-treatment patient services 1
• provide directions to guests 1
• provide fitness customer service 1
• provide genetic counselling 1
• provide health psychological treatment advice 1
• provide homologation management services 1
• provide information on education financing 1
• provide membership service 1
• provide non-surgical treatment in cosmetic procedures 1
• provide on-site training in aquaculture facilities 1
• provide pre-natal care 1
• provide psychological interventions to chronically ill persons 1
• provide support in financial calculation 1
• receive key information about projects 1
• report medication interaction to pharmacist 1
• resolve conflicts 1
• resolve difficult account allocation cases 1
• respond to enquiries 1
• review completed contracts 1
• revise quality control systems documentation 1
• secure premises 1
• select intraocular lenses for surgery 1
• set production KPI 1
• solve problems 1
• supervise daily information operations 1
• supervise dental staff 1
• supervise hygiene procedures in agricultural settings 1
• supervise laboratory operations 1
• supervise pharmaceutical staff 1
• support distressed emergency callers 1
• support informed consent 1
• support service users to use technological aids 1
• support social service users to manage their financial affairs 1
• support social service users with specific communication needs 1
• take food and beverage orders from customers 1
• test visual acuity 1
• train reception staff 1
• train staff in navigational requirements 1
• transfer patients to and from ambulance vehicles 1
• transport allocated patients 1
• transport patient to medical facility 1
• treat medical conditions of elderly people 1
• type error-free documents 1
• type on electronic devices 1
• undertake genetic risk assessment 1
• use ICT ticketing system 1
• use clinical assessment techniques 1
• use electronic health records in nursing 1
• use free typing techniques 1
• use intense pulsed light technology 1
• use laser therapy for skin conditions 1
• use word processing software 1
• work with e-services available to citizens 1
• work with healthcare users under medication 1

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AmProjectCode

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Grade

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Schedule

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Segment

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• Vision Care Delivery (3)

Vanity

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Division

• Behavioral Clinical Ops (3)
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Company

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Business

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Entity

• Atrius Health (21)
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Job Level

• Individual Contributor (178)

Grade Level

• 23 (200)

Referral Eligibility

• No (31)
• Yes (169)

BusinessSegment

• C&S East Region (1)
• Call Advocacy & Scheduling Ops (1)
• Care & Disease Management Ops (3)
• Care Delivery - Region 1 (2)
• Care Delivery - Region 2 (1)
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• Care Delivery Shared Svcs West (1)
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• OG Adv Human Capital (20)
• OI Operations (12)
• OI Provider Market (2)
• Optum Behavioral Health (1)
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• Optum Health Services Admin (1)
• OptumRx Community Pharmacy (3)
• OptumRx Infusion Pharmacy (3)
• OptumRx PBM Operations (1)
• OptumRx Specialty (19)
• OptumServe (18)
• Region Management (1)
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FullAddress

• 115 W WAUSAU AVE, Wausau, United States 54401 (1)
• 1563 Kingsley Ave, Orange Park, United States 32073 (1)
• 1728 W Marine View Dr, Everett, United States 98201 (1)
• 228 Billerica Rd, Chelmsford, United States 01824 (2)
• 230 Lexington Green Cir, Ste 400, Lexington, United States 40503 (1)
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• 2727 Dr. Mlk Jr. Blvd., Tampa, United States 33607 (1)
• 2781 C T Switzer SR Dr, Biloxi, United States 39531 (1)
• 3131 Camino Del Rio N, Ste 700, San Diego, United States 92108 (1)
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• 380 SOUTH MELROSE, 415-416, Vista, United States 92081 (1)
• 3835 N Freeway Blvd, Sacramento, United States 95834 (1)
• 3836 QUAKER BRIDGE RD, Hamilton, United States 8619 (1)
• 385 GROVE ST, Worcester, United States 1605 (1)
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• 410 N Scottsdale Rd, Ste 1500, Tempe, United States 85288 (1)
• 5007 S HOWELL AVE, Milwaukee, United States 53207 (1)
• 5333 NORTH 7TH STREET, B305, Phoenix, United States 86401 (1)
• 602 E Baltimore Pike, Media, United States 19063 (1)
• 6285 PARK SOUTH DR, Bessemer, United States 35022 (1)
• 650 S Shackleford Rd, Little Rock, United States 72211 (1)
• 800 E 101St Ter, Kansas City, United States 64131 (1)
• 8300 Alcott St, Ste 302, Westminster, United States 80031 (1)
• 9700 Health Care Ln, Minnetonka, United States 55343 (1)
• Arham Estate, Hyderabad, India 500081 (1)
• Arlington, United States (1)
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• Ayala Avenue, FL 18-21, Makati, Philippines 01200 (8)
• Bangalore, India (1)
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• BLDG N-UP AYALALAND TECHNOHUB, BARANGAY UP CAMPUS , , COMMONWEALTH AVE-DILIMAN , Quezon City, Philippines (1)
• BLDG O-UP AYALALAND TECHNOHUB, BARANGAY UP CAMPUS, , COMMONWEALTH AVE-DILIMAN , Quezon City, Philippines (1)
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• SCIENCE HUB TOWER #3, MCKINLEY HILL CYBERPARK, Taguig City, Philippines 1634 (1)
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• VECTOR THREE BLDG NORTHGATE, CYBERZONE FILINVEST CITY, Alabang, Philippines 1781 (2)
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JobCode

• BEH040 (3)
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• PHM153 (2)
• PHM202 (9)
• PHM242 (4)
• PHM262 (19)
• SCA128 (1)
• SCA266 (17)
• SLS402 (2)

Work setting

• Core On-Site (151)
• Field (21)
• Hybrid (17)
• Remote (11)

Brand

• Community & State (1)
• Employer & Individual (2)
• Medicare & Retirement (3)
• OH Risk Ops & Ent Clin Srvcs (5)
• OI Optum Financial (2)
• Optum Care Delivery (99)
• Optum Care Solutions (22)
• Optum Corporate (1)
• Optum Global Advantage (21)
• Optum Health Services (2)
• OptumInsight (14)
• OptumRx (26)
• UHC Benefit Ops - Consumer Ops (1)
• UHC Benefit Ops - E&I Ops (1)