Associate IO Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Monitor individual systems and metrics to ensure performance and availability, perform trend analysis and generating reports
• Configure and maintain threshold alerts, triggers, and remediation workflows across assigned platform
• Write automation code based on existing designs to support routine operational tasks
• Support heterogeneous environments including virtualized, onprem and cloud platforms
• Demonstrate foundational understanding of core infrastructure areas (networking, storage, compute) and basic PaaS capabilities (e.g., containers, workload schedulers)
• Document technical steps, procedures, and solutions to support consistent operation
• Assist in designing and documenting technical solutions required to support business systems
• Practice and apply DevOps tools and concepts, including observability metrics and SLO enablement
• Participate in troubleshooting medium‑priority incidents and service requests
• Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement 

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's Degree in CS or IT related field
• 6+ months of foundational experience developing proficiency in infrastructure technologies, including networking, computers, storage, virtualization and cloud platform
• 6+ months of hands‑on scripting experience with basic automation scripts using established patterns
• 6+ months of experience with source control, continuous integration, and core programming/coding concepts
• 6+ months of experience with security standards and the ability to adhere to compliance protocols and organizational policies
• 6+ months of experience identifying security risks and contributing to remediation efforts based on applied experience
• 6+ months of experience collecting data, validating issues, eliminating variables, and confirming resolutions
• 6 + months of experience understanding quality control guidelines and identifying/reporting quality-impacting issues

Preferred Qualifications:

• Demonstrated ability over 6-12 months to follow procedures, manage assigned tasks within defined timeframes, and maintain accountability
• Shows a strong willingness-built through 6 months to 1 year of practical exposure-to learn new tools, technologies, and service areas to support a growing operational environment

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will rangefrom $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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