Behavioral Health Care Advocate, NJ Field Based

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

The overall purpose of the Field Based Behavioral Health Care Advocate is to improve the enrollee's ability to remain stable in the community and out of the hospital. Care Advocates engage members in the treatment process and assist with accessing appropriate community services so they can pursue their treatment goals in the community and avoid institutionalization. This position is also designed to be a direct clinical liaison between health plan staff and the clinical network. The program fosters a collegial and mutually beneficial relationship between the providers and payers of medical and behavioral health services.

This position combines telephonic work at home with in-person meetings at local facilities and community locations. The schedule is Monday - Friday, 8:00 am - 5:00 pm.

A clinical license in New Jersey is required. Residency in New Jersey is also required; Southern and Eastern New Jersey are preferred. Candidates residing in the greater Philadelphia area may be considered based on business needs.

Primary Responsibilities:

• Identify and provide community service linkage  
• Assist enrollees with aftercare appointments
• Provide subsequent member follow-up as determined by individual member needs
• Work with enrollees to identify gaps in care or obstacles to care and problem solve for successful connection to needed services
• Review IP Census each day to determine which enrollees on the census are re-admits within the last 12 months
• Go to facility meetings with treatment team to develop a successful aftercare plan
• Manage the aftercare follow-up of identified high risk enrollees (manage follow-up calls/outreach and documentation)
• Meet with community providers/facilities as company liaison to foster good rapport and relationships and identify new programs

Benefits Include:

• 40-hour work week. No nights, weekends, holidays, or being on call!
• Competitive salaries
• Comprehensive benefits package that includes Medical, Dental, Paid Time Off, and 401K
• CEU and license renewal fee reimbursement
• Mileage reimbursement
• Ability to support your local community and partner with area resources

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Licensed Master's degree in Psychology, Social Work, Counseling, or Marriage and Family Counseling; Licensed Ph.D.; or RN with recent Behavioral Health experience
• Active, unrestricted, independent clinical license in New Jersey:
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Marriage and Family Therapist (LMFT)
  • Licensed Professional Counselor (LPC)
  • Licensed  Psychologist (LP)
  • Registered Nurse (RN)
• 3+ years of experience in behavioral health
• Proficient with Microsoft Office Suite, e.g., Word, Excel, Outlook, Teams
• Access to install secure, high-speed internet and a dedicated, distraction-free workspace at home
• Valid drivers license and access to reliable transportation that will allow you to travel within an assigned territory

Preferred Qualifications:

• Inpatient experience
• Managed Care experience
• Community Mental Health experience
• Dual diagnosis experience with mental health and substance abuse
• Discharge Planning experience
• Case Management experience
• Field based experience
• Experience working with low-income, aged, blind, or disabled populations
• Working knowledge of city and state agencies and practices to include APS, ACS, AOT, ACT, Health Home, Forensic and others
• Experience working in an environment that required coordinating benefits and utilizing multiple groups and resources for patients
• Reside in Southern or Eastern New Jersey
• Bilingual in Spanish

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 to $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.