Trainer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Deliver/facilitate new hire training for Clinical Investigation - E&I/M&R/C&S FWAE and other areas depends on where the trainer may get cross skilled into
• Deliver new hire and incumbent job specific training using innovative methods that increase retention and enhance cost effectiveness, basis approved standardized curriculum
• Deliver ongoing refresher training based on development needs
• Getting Trained the Trainer Certified by the Onshore/offshore Training Team
• Measuring and tracking pre and post training performance
  Tracking assessment scores
• Organize, coordinate, and communicate training programs for the business
• Provide feedback on regular basis
• Partner with leadership to provide coaching during training
• Provide feedback to management on individual and group training results
• Provide feedback to the instructional design team
• Training and Development
• Review and update training materials as needed
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Graduate with a medical background is mandatory (BHMS, BUMS, BPT, MPT, BDS, BAMS, Nursing)
• Trained in IVR (Interventional Radiology) Claims review/ PWP (Pay with Precision) trained ,exclusively in FWAE/mandatory
• Coding certification (CPC), with solid understanding of coding guidelines
• 2+ years of experience as a Clinical Investigator (CI) or equivalent domain role
• 2+ years of experience / production for Clinical Investigation E&I/M&R/C&S FWAE
• Proficient in CPA & FACET/UNET & Cirrus application
• Demonstrates solid soft skills and very effective communication
• Proven good facilitation and presentation skills, with the ability to create PowerPoint content to support effective training delivery
• Only employees from E&I/M&R/C&S under Clinical Investigation, FWAE can apply
• User should not be on active Corrective Action Plan or last Common Review- NI Rating

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.