Senior Technical Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Support product strategy, roadmap execution, backlog management, and delivery planning for CDFT and related workforce planning solutions
• Partner with existing product ownership to define priorities, clarify requirements, and drive execution across multiple workstreams
• Support emerging Optum Health Capital App work, including requirements intake, workflow definition, stakeholder alignment, and delivery coordination
• Translate complex workforce planning, financial planning, capital planning, portfolio management, and operational requirements into clear epics, features, user stories, and acceptance criteria
• Coordinate across finance, portfolio management, operations, technology, engineering, and leadership stakeholders to keep work moving and decisions clear
• Drive backlog refinement, prioritization discussions, user acceptance testing, release readiness, and post-release feedback loops
• Help assess and support transition planning for future enterprise headcount forecasting platforms
• Partner with technical teams to ensure product requirements are feasible, scalable, secure, and aligned to enterprise direction
• Track open questions, risks, decisions, dependencies, and follow-up items across multiple stakeholder groups
• Support adoption planning, user communications, training readiness, and support model design for workforce planning and forecasting capabilities
• Use enterprise-approved AI and productivity tools to improve product management workflows, documentation, analysis, and stakeholder communications
• Monitor product usage, user feedback, data quality concerns, and operational pain points to inform ongoing enhancements
• Prepare clear updates, decision materials, and product documentation for business and technology leadership
• Help ensure product work is organized, transparent, and moving at the pace required by senior stakeholders
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications:

• Graduate degree or equivalent experience
• 8+ years of experience in technical product management, technology delivery, business systems analysis, technical program management, software delivery, or related roles
• 4+ years of experience supporting enterprise applications, workforce planning tools, financial planning systems, analytics platforms, resource planning solutions, or operational technology products
• 3+ years of experience with backlog items, process flows, requirements documentation, or technical product specifications
• Experience partnering directly with engineering, analytics, finance, operations, and business stakeholders
• Experience leading backlog refinement, prioritization, UAT, release readiness, and stakeholder review discussions
• Experience managing multiple priorities, dependencies, and stakeholder groups in a fast-paced environment
• Experience using data, reporting, or analytics to inform product decisions
• Solid communication skills with the ability to summarize complex topics clearly for senior stakeholders
• Ability to operate independently, drive follow-up, and bring recommendations forward rather than waiting for direction

Preferred Qualifications:

• Certified Scrum Product Owner, SAFe Product Owner/Product Manager, or similar certification
• Experience supporting workforce planning, headcount forecasting, capacity planning, financial forecasting, capital planning, portfolio management, or PMO processes
• Experience with healthcare technology, enterprise technology operations, or financial planning and analysis processes
• Experience with Power BI, SQL, Excel, Power Query, Power Platform, or related analytics and reporting tools
• Experience working with engineering teams using Agile/Scrum delivery models
• Experience supporting enterprise product migrations, support model setup, operational readiness, or platform adoption
• Experience incorporating automation, AI-assisted workflows, predictive forecasting, or decision-support capabilities into business applications
• Experience preparing executive-ready updates, product roadmaps, decision logs, and stakeholder communications
• Ability to work effectively with distributed teams across India and US time zones
• Technology and Tool Exposure
  • Agile delivery tools such as Jira, ADO, or Rally
  • Power BI
  • Excel / Power Query
  • SQL
  • Power Platform
  • Workforce planning or forecasting tools
  • Financial planning, portfolio, or capital planning platforms
  • AI-assisted productivity and product management tools, including Microsoft Copilot, GitHub Copilot, Codex, Claude, or similar tools

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.