Business Support Assistant

This position is Onsite. Our office is located at 2925 Chicago Ave, S. Minneapolis, Minnesota, 55407.

Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time (40 hours/week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 3:30pm CST. It may be necessary, given the business need, to work occasional overtime. 

We offer 4 weeks of on-the-job training. The hours of training will be based on your schedule or will be discussed on your first day of employment.  

Primary Responsibilities:

• Sort and file patient forms
• Locate and retrieve files when requested
• Cross train and work in all processes when needed
• Repetitive movements including sit, stand, kneel, reach, and climb ladder
• Scanning
• Filing
• Handling requests from billers via WQ's or shared Outlook inboxes
• Mail Sorting - from lock box, USPS, internal mail routes
• Fax Sorting/Faxing
• Returned mail - adding flags to each system
• Claim Attachments
• Miscellaneous tasks as assigned  

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED
• Must be 18 years of age OR Older
• Familiarity with computer applications, which includes the ability to learn new and complex computer system application
• Ability to work onsite at 2925 Chicago Ave, S. Minneapolis, MN, 55407
• Ability to work full-time (40 hours/week), Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am - 3:30pm CST. It may be necessary, given the business need, to work occasional overtime. 

Preferred Qualification:

• 1+ years of experience with Microsoft Products, including but not limited to Microsoft Teams, Microsoft SharePoint and Microsoft OneNote
• 1+ years of experience using standard office technology, including copy/fax machines, printers, scanners  

Soft Skills:

• Ability to remain focused and productive each day though tasks may be repetitive
• Ability to perform at required productivity and quality levels
• Excellent organizational skills
• Ability to prioritize work
• Collaborate and communicate with co-workers and other departments  

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $25.05 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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