Electro-Mechanical Equipment Services Supervisor

This position is Onsite. Our office is located at MESA-1830 SOUTH HORNE, Mesa, Arizona

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

The Electro-Mechanical Equipment Services Supervisor coordinates with the Team Lead in supporting and optimizing mail order pharmacy throughput and minimizing downtime through the scheduling and completion of routine maintenance, troubleshooting, repair and process improvement strategies. The Supervisor is also responsible for the completion of planned maintenance for the department and automation equipment readiness.

This position is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules. Shifts start to either 5:00am OR 6:00am. It may be necessary, given the business need, to work occasional overtime. 

We offer weeks of on-the-job training. The hours of the training will be based on schedule or will be discussed on your first day of employment. 

Primary Responsibilities:

• This is a hands-on position that requires strong debugging and troubleshooting skills within Electrical, Mechanical, Pneumatic and PLCs.
• Identify training needs and tracks OJT to ensure craftsmen base is maintained and improving.
• Install, setup, troubleshoot, and maintain various mail order pharmacy equipment and prototyping/testing new improvement projects.
• Ability to troubleshoot/repair/replace faulty electrical components such as: Motors, relays, switches, servos, VFD, and other sensing devices.
• Effectively maintain programming, troubleshoot, determine root causes of failure and perform corrective actions.
• Responsible to maintain and repair all of the automation dispensing equipment to operate at optimum throughput and minimum downtime. 
• In charge of the implementation and optimization of Preventative/Predictive/Corrective maintenance program. 
• Create new PM procedure/checklist/SOP and training documents for all automation dispensing equipment.
• Maintain and track records on all PMs and maintenance work orders.
• Ensure to maintain adequate inventories of spare parts, tools and supplies to support production equipment.
• Direct daily maintenance activities, establish work schedules and provide proper training to Automation Equipment Maintenance personnel.
• Responsible for the man-hour efficiency of the direct reports through their assignment and completion of all planned and unplanned maintenance to Mail Order Pharmacy equipment.
• Responsible for ensuring all Automation personnel have properly recorded completed work order and parts used within the Computerized Maintenance Management System (CMMS).
• Provide support to the Automation team in finding solutions to complex problems.
• Work with Engineering and production Leadership in prioritizing maintenance activities and improvement/enhancement projects to minimal impact production goals.
• Metric to measure equipment performance, provide action plan to maintain minimal downtime.
• Develop goals and set performance expectation for Automation Equipment Maintenance team.
• High proficiency with problem solving and communication skills.
• Competency in supervisory activities which require conflict management, developing subordinates, directing subordinates, managing and measuring performance, motivating, and building team spirit and moral.
• Work in collaboration with engineering and production leadership on all equipment related issues.
• Report to upper management on equipment condition and status per down call protocol.
• Decisions are guided by policies, procedures and business plan.  
• Comply with safety regulations and maintain clean and orderly work areas.

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• Must be 18 years of age OR older
• 5+ years of experience in the repair, troubleshooting, and maintenance of an automated manufacturing or distribution line
• 5+ years of experiences with electrical, mechanical maintenance experience within industrial, manufacturing, or automated fulfillment center industries
• 5+ years of experience working in high volume, multiple -shifts, Repacking/Manufacturing Environment
• Experience in the following processes: Descrambling, Labeling, Pill Filling, Capping, Weighting, Sorting, and Packaging
• Experience with control logic such as Allen-Bradley/Rockwell Software PLC, HMI, RSLogic500/5000, and Studio 5000. 
• 3+ years of leading team experiences
• Experience with 3-phase 480 volts industrial electrical systems, electrical wiring, electrical conduit and motor control circuits
• Verbal and written communication skills.
• Leadership abilities.
• Must be a self-starter.
• Ability to travel 10% of the time, domestic
• Ability to work is full time, Monday - Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules. Shifts start to either 5:00am OR 6:00am. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• 7+ years with electromechanical maintenance experience within industrial, manufacturing, or automated fulfillment center industries
• 3+ years of experiences with CMMS. eMaint CMMS is a plus
• Experience with control logic such as Allen-Bradley/Rockwell Software PLC, HMI, RSLogic500/5000, and Studio 5000. Beckhoff PLC experience is a plus
• 2+ years of experiences with maintenance troubleshooting using PLC tool and data sets
• Experience with 3-phase 480 volts industrial electrical systems, electrical wiring, electrical conduit and motor control circuits
• AC/DC motors and motor controls
• Experience with Automated Conveyor Lines
• Knowledge of equipment maintenance program, policies/procedures
• Ability to handle multitasks simultaneously
• Ability to work independently
• Team player, a positive attitude and be proactive

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from  $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. 

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