Senior Manager - Instructional Design

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Primary Responsibilities:

• Design and develop effective self-paced learning content
• Utilize various platforms/tools (ex: Articulate 360) to develop skills-based learning content
• Effectively take direction and apply feedback from senior team members while juggling multiple priorities
• Accurately track task progress within project workplans in a timely manner
• Communicate effectively with subject matter experts, peers and compliance leadership
• Utilize HR data to develop training audiences and enter criteria into the Learning Management System
• Utilize Oracle Learn to create compliance courses, including technical testing and troubleshooting
• Investigate, correct and respond to reports of course issues (e.g., course not marking complete)
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Bachelor's degree
• 5+ years of instructional design experience in a corporate or health care training setting along with total experience of 10+ years
• 2+ years of learning management system administration experience
• Experience with project management and project deployment
• Knowledge of adult Learning Theory and how to apply it to the design of learning experiences
• Proven proficiency with eLearning authoring tools (e.g., Articulate products)

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.