Employee Relations Analyst

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Positions in this function are responsible for development and interpretation of employment policies and practices, as well as consultation with the Employee Center and People Team on high-risk, high-level, or organization-impacting workplace issues to ensure internal equity and legal compliance. Function is also responsible for risk mitigation and compliance activities, including responding to employment claims filed with external agencies, union avoidance and affirmative action requirements. In roles outside the United States, managers in this function may also be responsible for Employee relations. The ERES titles are intended to be used for these employees.

Primary Responsibilities:

• Proactive management and resolution of employee grievances
• Support business leaders in conducting constructive and progressive performance management discussions
• Work closely with the Business leaders to support performance improvement issues by collecting information and participating in reviewing performance improvement documents and making recommendations
• Assist in management of ER cases including, disciplinary issues, grievances, involuntary exits, leave of absence, sensitive and/or high risk matters to successful closure
• Conduct workplace investigations and ensure timely, effective and efficient resolution of ER cases
• Ensure consistency in approach and resolution on employee concerns with high quality documentation/report preparation
• Analyzes and investigates
• Provides explanations and interpretations within area of expertise
• Comply with all applicable Company policies, procedures, and business directives, changes including those relating to work location, team assignments, work schedules, and flexible work arrangements

Required Qualifications:

• Undergraduate degree or equivalent experience
• Maintain expert knowledge of the Company's HR policies and procedures, India Employment laws and regulations

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.