AI/ML Engineer

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us in making healthcare work better for everyone through people-led, responsible AI while Caring. Connecting. Growing together.

Genoa Healthcare, part of OptumRx, is seeking an experienced AI/ML Engineer to design, build, deploy, and support production AI/ML, Generative AI, and agentic solutions. This role will partner with pharmacy operations, product, clinical, compliance, data, and engineering teams to translate business challenges into secure, scalable, and measurable AI capabilities.

Primary Responsibilities: 

• Design, develop, evaluate, deploy, and maintain production AI/ML solutions
• Build predictive models for forecasting, classification, recommendations, anomaly detection, and workflow optimization
• Develop Generative AI solutions using LLMs, RAG, embeddings, semantic search, and AI agents
• Create reusable pipelines for data preparation, model training, evaluation, deployment, monitoring, and retraining
• Integrate AI services into pharmacy applications, APIs, data platforms, and business workflows
• Implement MLOps and LLMOps practices, including automated testing, CI/CD, versioning, observability, and release management
• Monitor solutions for accuracy, quality, drift, groundedness, latency, reliability, cost, and business performance
• Apply Responsible AI, security, privacy, governance, auditability, and human-review controls
• Collaborate with technical and business stakeholders to identify opportunities, define success measures, and deliver measurable outcomes
• Contribute to reusable AI patterns, engineering standards, documentation, and technical mentoring

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• 2+ years of experience in AI/ML, data science, software engineering, data engineering, or a related discipline
• 2+ years of experience developing and deploying production AI/ML solutions in enterprise or cloud environments
• 2+ years of experience with Generative AI, LLMs, RAG, embeddings, semantic search, or related technologies
• 2+ years of proficiency in Python and SQL
• 2+ years of experience with cloud platforms, distributed data technologies, automated testing, source control, and CI/CD
• 2+ years of experience with model evaluation, monitoring, MLOps, Responsible AI, security, privacy, and governance

Preferred Qualifications: 

• Bachelor's degree in Computer Science, AI, Data Science, Engineering, Mathematics, Statistics, or a related field, or equivalent professional experience
• Demonstrated familiarity with Forward Deployed Engineering (FDE) or similar delivery models
• Proven hands-on knowledge of Azure, Databricks, or other cloud AI/ML platforms
• Experience with building AI agents, intelligent automation, or GenAI solutions
• Demonstrated knowledge of AI evaluation, monitoring, and observability
• Proven ability to integrate AI with enterprise data, APIs, and applications
• Experience in healthcare or other regulated industries
• Proven ability to create reusable AI/ML patterns, platforms, and accelerators

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $98,500 - $176,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.

UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.