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Job category

• Behavioral (26)
• Customer Services (6)
• Healthcare Delivery (1)
• Medical & Clinical Operations (18)
• Nursing (8)
• Patient Services (1)
• Strategy (1)

Skill

• collect healthcare user data under supervision 29
• interact with healthcare users 27
• assist healthcare users achieve autonomy 21
• involve service users and carers in care planning 19
• provide psychological support to patients 17
• advocate for healthcare users' needs 16
• monitor patients' progress related to treatment 16
• collaborate to discuss treatment plans in psychotherapy 15
• manage operations in healthcare institutions 14
• work with healthcare users' social network 14
• develop plans related to the transfer of care 13
• manage a multidisciplinary team involved in patient care 13
• organise relapse prevention 11
• enable access to services 10
• provide learning support in healthcare 10
• support patients to understand their conditions 10
• 9
• arrange in-home services for patients 9
• provide psychological interventions to chronically ill persons 9
• refer healthcare users 9
• support social service users with specific communication needs 9
• work in multidisciplinary teams related to emergency care 9
• communicate in healthcare 8
• advise on healthcare users' informed consent 7
• build helping relationship with social service users 7
• contribute to high level health strategic decisions 7
• educate patient's relations on care 7
• evaluate benefit plans 7
• use clinical assessment techniques 7
• answer patients' questions 6
• comply with quality standards related to healthcare practice 6
• coordinate care 6
• develop patient treatment strategies 6
• manage healthcare users' data 6
• perform health assessment 6
• advise on healthy lifestyles 5
• analyse processes influencing health care delivery 5
• apply case management 5
• apply person-centred care 5
• communicate professionally with colleagues in other fields 5
• communicate with beneficiaries 5
• conduct psychological assessement 5
• interpret findings from medical examinations 5
• apply caseload management 4
• assess the patient's therapeutic needs 4
• contribute to continuity of health care 4
• cooperate to resolve information issues 4
• ensure cross-department cooperation 4
• formulate a case conceptualisation model for therapy 4
• implement policy in healthcare practices 4
• inform policy makers on health-related challenges 4
• manage key performance indicators of call centres 4
• provide advocacy interpreting services 4
• provide care for a particular patient group 4
• provide information on chiropractic treatment outcomes 4
• review insurance process 4
• advise healthcare users on occupational health 3
• analyse insurance needs 3
• collaborate in company's daily operations 3
• collaborate with stakeholders in leading community arts 3
• communicate with customer service department 3
• communicate with nursing staff 3
• coordinate membership work 3
• create individual treatment programmes 3
• decide on insurance applications 3
• develop plans related to client discharge 3
• ensure compliance with healthcare regulations 3
• ensure customer orientation 3
• maintain relationships with doctors 3
• monitor patients' medication 3
• organise homecare for patients 3
• plan music therapy sessions 3
• provide domestic care 3
• provide objective assessments of calls 3
• refer service users to community resources 3
• refer social service users 3
• review social service plan 3
• supervise medical office support workers 3
• use person-centred planning 3
• advise on medical records 2
• analyse call centre activities 2
• answer incoming calls 2
• conduct foster care visits 2
• conduct psychotherapy risk assessments 2
• discuss the medical history of the healthcare user 2
• educate on the prevention of illness 2
• encourage healthcare user's self-monitoring 2
• exert a goal-oriented leadership role towards colleagues 2
• follow-up on healthcare users' treatment 2
• handle incoming insurance claims 2
• implement scientific decision making in healthcare 2
• maintain healthcare user data confidentiality 2
• maintain records of work with service users 2
• make an informed use of the health-care system 2
• manage clinical risk 2
• manage documentation of prior learning assessments  2
• manage healthcare staff 2
• mentor other health professionals 2
• monitor customer service 2
• monitor patient's health condition 2
• obtain healthcare user's medical status information 2
• own management skills 2
• perform clinical coding procedures 2
• provide care for the mother during labour 2
• provide feedback on patient's communication style 2
• provide pre-natal care 2
• redirect callers 2
• support nurses 2
• support social service users' positiveness 2
• transfer medical information 2
• triage clients 2
• work with nursing staff 2
• adjust priorities 1
• advise on mental health 1
• advise on prenatal genetic diseases 1
• advise patients on infectious diseases when travelling 1
• analyse call performance trends 1
• analyse large-scale data in healthcare 1
• apply clinical psychological treatment 1
• assess clients' drug and alcohol addictions 1
• assess coverage possibilities 1
• assess health services within the community 1
• assess referred healthcare users 1
• assign homework 1
• assist individuals with disabilities in community activities 1
• assist social service users in formulating complaints 1
• assist social service users with physical disabilities 1
• build trust 1
• carry out neuropsychological testing 1
• carry out nurse-led discharge 1
• carry out project activities 1
• check information on prescriptions 1
• clinical coding 1
• communicate analytical insights 1
• communicate in specialised nursing care 1
• complete membership administration 1
• conduct clinical software research 1
• conduct interview in social service 1
• connect vehicle maintenance and operations departments 1
• contribute to protecting individuals from harm 1
• coordinate communication within a team 1
• coordinate launches of new food products 1
• correspond with licence applicants 1
• counsel healthcare users on medicines 1
• customise project methodologies 1
• delegate emergency care 1
• develop appropriate health and safety measures in accordance with available resources 1
• diagnose mental disorders 1
• disseminate general corporate information 1
• disseminate messages to people 1
• drug interaction management 1
• educate on preventing injuries 1
• encourage healthy behaviours 1
• encourage social service users to preserve their independence in their daily activities 1
• ensure proper appointment administration 1
• ensure safety of healthcare users 1
• evidence-based nursing care 1
• examine healthcare facility 1
• follow clinical guidelines 1
• guide staff 1
• handle patient trauma 1
• hire human resources 1
• identify available services 1
• identify potential markets for companies 1
• implement veterinary clinical governance 1
• inform clients of healthy lifestyle benefits 1
• liaise with logistics management teams 1
• listen actively 1
• maintain high quality of calls 1
• maintain privacy of service users 1
• maintain the trust of service users 1
• make clinical decisions 1
• manage a healthcare unit budget 1
• manage a social work unit 1
• manage a team 1
• manage advocacy strategies 1
• manage clinical environments 1
• manage fitness communication 1
• manage government policy implementation 1
• manage human resources 1
• manage medication safety issues 1
• manage project changes 1
• manage staff 1
• manage student admissions 1
• measure nutritional health status of patients 1
• meet the requirements of social security reimbursement bodies 1
• monitor policy proposals 1
• negotiate with social service users 1
• oversee rehabilitation process 1
• perform antepartum fetal monitoring 1
• perform on-treatment review 1
• perform project management 1
• plan advanced nursing care 1
• plan nursing care 1
• plan the work of teams and individuals 1
• process order forms with customer's information 1
• project management 1
• promote psycho-social education 1
• protect vulnerable social service users 1
• provide chiropractic diagnosis 1
• provide clinical advice to team members 1
• provide clinical psychological assessment 1
• provide clinical psychological support in crisis situations 1
• provide comprehensive care for patients with surgical conditions 1
• provide health psychological treatment advice 1
• provide high quality customer service 1
• provide in-home support for disabled individuals 1
• provide postnatal care 1
• provide safeguarding to individuals 1
• provide social guidance over the phone 1
• raise awareness on local community's priorities 1
• record healthcare users' progress related to treatment 1
• recruit employees 1
• respond to enquiries 1
• respond to healthcare users' extreme emotions 1
• review music therapy treatment approaches 1
• review patient's medical data 1
• solve problems in healthcare 1
• supervise audiology team 1
• supervise medical residents 1
• supervise staff 1
• support distressed emergency callers 1
• triage clients for physiotherapy 1
• undertake risk assessment of social service users 1
• work in multidisciplinary health teams 1
• work with healthcare users under medication 1

Country

• United States (60)

State or region

• Arizona (4)
• California (4)
• Florida (1)
• Illinois (1)
• Indiana (6)
• Kansas (3)
• Kentucky (1)
• Maryland (1)
• Massachusetts (2)
• Minnesota (11)
• Missouri (4)
• Nebraska (1)
• Nevada (2)
• New Jersey (1)
• New York (2)
• North Dakota (1)
• Ohio (2)
• Pennsylvania (1)
• South Carolina (1)
• Texas (6)
• Virginia (1)
• Washington (4)

City

• Anderson (1)
• Arlington (1)
• Baltimore (1)
• Bloomington (1)
• Boston (2)
• Buffalo (1)
• Columbia (1)
• Crawfordsville (1)
• Dallas (1)
• Eden Prairie (8)
• Evansville (1)
• Everett (2)
• Fargo (1)
• Fort Wayne (1)
• Grove City (1)
• Hays (1)
• Houston (4)
• Hutchinson (1)
• Jacksonville (1)
• Kansas City (2)
• Las Vegas (2)
• Lincoln (1)
• Los Alamitos (1)
• Lynwood (1)
• Maryland Heights (1)
• Marysville (1)
• Minneapolis (1)
• Minnetonka (2)
• New York (1)
• Newark (1)
• Paducah (1)
• Philadelphia (1)
• Phoenix (2)
• Sacramento (1)
• Salina (1)
• San Antonio (1)
• Schaumburg (1)
• South Bend (1)
• St Louis (1)
• Tacoma (1)
• Toledo (1)
• Torrance (1)
• Tucson (1)

Divisions

• (60)

City

• Anderson (1)
• Arlington (1)
• Baltimore (1)
• Bloomington (1)
• Boston (2)
• Buffalo (1)
• Columbia (1)
• Crawfordsville (1)
• Dallas (1)
• Eden Prairie (8)
• Evansville (1)
• Everett (2)
• Fargo (1)
• Fort Wayne (1)
• Grove City (1)
• Hays (1)
• Houston (4)
• Hutchinson (1)
• Jacksonville (1)
• Kansas City (2)
• Las Vegas (2)
• Lincoln (1)
• Los Alamitos (1)
• Lynwood (1)
• Maryland Heights (1)
• Marysville (1)
• Minneapolis (1)
• Minnetonka (2)
• New York (1)
• Newark (1)
• Paducah (1)
• Philadelphia (1)
• Phoenix (2)
• Sacramento (1)
• Saint Louis (1)
• Salina (1)
• San Antonio (1)
• Schaumburg (1)
• South Bend (1)
• Tacoma (1)
• Toledo (1)
• Torrance (1)
• Tucson (1)

Country1

• United States (60)

State

• Arizona (4)
• California (4)
• Florida (1)
• Illinois (1)
• Indiana (6)
• Kansas (3)
• Kentucky (1)
• Maryland (1)
• Massachusetts (2)
• Minnesota (11)
• Missouri (4)
• Nebraska (1)
• Nevada (2)
• New Jersey (1)
• New York (2)
• North Dakota (1)
• Ohio (2)
• Pennsylvania (1)
• South Carolina (1)
• Texas (6)
• Virginia (1)
• Washington (4)

ExternalIdNew

• 1058599 (1)
• 1060169 (1)
• 1060170 (1)
• 1060306 (1)
• 1060308 (1)
• 2286240 (1)
• 2325091 (1)
• 2336688 (1)
• 2341311 (1)
• 2343280 (1)
• 2343297 (1)
• 2343993 (1)
• 2344286 (1)
• 2344768 (1)
• 2345589 (1)
• 2345838 (1)
• 2348102 (1)
• 2348213 (1)
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• 2349681 (1)
• 2349682 (1)
• 2352152 (1)
• 2352154 (1)
• 2352946 (1)
• 2353528 (1)
• 2353640 (1)
• 2353746 (1)
• 2353879 (1)
• 2353881 (1)
• 2354051 (1)
• 2354448 (1)
• 2354457 (1)
• 2354681 (1)
• 2354743 (1)
• 2355699 (1)
• 2355700 (1)
• 2355902 (1)
• 2355924 (1)
• 2356193 (1)
• 2356275 (1)
• 2356768 (1)
• 2357039 (1)
• 2357056 (1)
• 2357076 (1)
• 2357122 (1)
• 2357526 (1)
• 2357719 (1)
• 2357814 (1)
• 2358175 (1)
• 2359194 (1)
• 2359195 (1)
• 2360195 (1)
• 2360206 (1)
• 2360211 (1)
• 2360213 (1)
• 2360214 (1)
• 2360217 (1)
• 2360218 (1)
• 2360510 (1)
• 2361032 (1)

AmProjectCode

• Productivity Change UM MDs (1)

Grade

• 2 (17)
• 22 (6)
• 23 (5)
• 24 (3)
• 25 (1)
• 26 (24)
• 28 (3)
• 29 (1)

Schedule

• Full-time (59)
• Part-time (1)

Segment

• OH Risk Ops & Ent Clin Srvcs (60)

JobFunction

• Behavioral Clinical Consulting (4)
• Behavioral Consumer (1)
• Behavioral Health Care Deliver (1)
• Care Advocacy (20)
• Case Management (3)
• Clinical Admin & Processing (2)
• Clinical Analysis & Consulting (14)
• Clinical Program Management (1)
• Clinical Utilization Managemen (2)
• Health & Social Services (1)
• Health Care Delivery (Clin Care) (3)
• Patient Services (1)
• Phone Support (6)
• Planning and Strategy (1)

Vanity

• #rpo (12)
• Aide (58)
• Analytics (4)
• Behavioral Health (26)
• Cardiology (1)
• Clinical (51)
• CNA (1)
• Consulting (5)
• Contract (14)
• director (22)
• Electronic health (4)
• EMR (2)
• epic (1)
• family medicine (5)
• lead (22)
• Licensed Practical Nurse (1)
• LPN (1)
• Medical Director (17)
• Oncology (4)
• Pathway (2)
• pharma (58)
• Primary care physician (1)
• Registered Nurse (13)
• relations (19)
• RN (22)
• Sales (1)
• Social Worker (1)
• Supervisor (5)
• Therapist (2)

Division

• Behavioral Clinical Ops (21)
• Complex Med Conditions CDM Ops (3)
• Core Services & Escalations (1)
• ECS Admin (1)
• ECS StrategyPlanning&Analytics (1)
• ECS UM Admin (2)
• Ext Payer & Provider CDM Ops (1)
• HC Care Navigation and ODC CDM (1)
• Home and Community Call Ops (1)
• MD Inpatient&Outpatient UM Ops (17)
• Patient and Family Advocacy (1)
• Prov Serv & Patient Scheduling (4)
• UHC-UMR-FI-ASO-M&R CDM OPS (1)
• UM ECS MCR and OC Clin Ops (5)

Company

• Optum (60)

Business

• Optum (60)

Entity

• WellMed (1)

Job Level

• Director (1)
• Individual Contributor (42)
• Manager (1)

Grade Level

• 2 (17)
• 22 (6)
• 23 (5)
• 24 (3)
• 25 (1)
• 26 (24)
• 28 (3)
• 29 (1)

Referral Eligibility

• No (5)
• Yes (55)

BusinessSegment

• Call Advocacy & Scheduling Ops (6)
• Care & Disease Management Ops (28)
• ECS ADMIN & STRAT (2)
• Utilization Management Ops (24)

FullAddress

• 1 Optum Circle, Eden Prairie, United States 55344 (2)
• 13655 RIVERPORT DR, Maryland Heights, United States 63043 (1)
• 1728 W Marine View Dr, Everett, United States 98201 (1)
• 19191 S Vermont Ave, Fl 2 3 5 And 7, Torrance, United States 90502 (1)
• 2720 N TENAYA WAY, Las Vegas, United States 89128 (1)
• 3901 Hoyt Ave, Everett, United States 98201 (1)
• Anderson, United States (1)
• Arlington, United States (1)
• Baltimore, United States (1)
• Bloomington, United States (1)
• Boston, United States (2)
• Buffalo, United States (1)
• Columbia, United States (1)
• Crawfordsville, United States (1)
• Dallas, United States (1)
• Eden Prairie, United States (6)
• Evansville, United States (1)
• Fargo, United States (1)
• Fort Wayne, United States (1)
• Grove City, United States (1)
• Hays, United States (1)
• Houston, United States (4)
• Hutchinson, United States (1)
• Jacksonville, United States (1)
• Kansas City, United States (2)
• Las Vegas, United States (1)
• Lincoln, United States (1)
• Los Alamitos, United States (1)
• Lynwood, United States (1)
• Marysville, United States (1)
• Minneapolis, United States (1)
• Minnetonka, United States (2)
• New York, United States (1)
• Newark, United States (1)
• Paducah, United States (1)
• Philadelphia, United States (1)
• Phoenix, United States (2)
• Sacramento, United States (1)
• Saint Louis, United States (1)
• Salina, United States (1)
• San Antonio, United States (1)
• Schaumburg, United States (1)
• South Bend, United States (1)
• Tacoma, United States (1)
• Toledo, United States (1)
• Tucson, United States (1)
• United States (1)

JobCode

• BEH021 (1)
• BEH023 (3)
• BEH040 (3)
• BEH041 (15)
• BEH043 (1)
• BEH050 (1)
• BEH120 (1)
• BEH147 (1)
• CUS002 (6)
• HCD121 (1)
• MCO005 (13)
• MCO008 (1)
• MCO046 (1)
• MCO062 (1)
• MCO101 (1)
• MCO102 (1)
• NUR022 (1)
• NUR023 (2)
• NUR132 (2)
• NUR152 (3)
• STR011 (1)

Work setting

• Core On-Site (2)
• Field (10)
• Hybrid (13)
• Remote (35)

Brand

• Community & State (96)
• Corporate (22)
• Cust. Office & Enterprise Mrkt (5)
• Employer & Individual (36)
• Enterprise Information Sec (19)
• Medicare & Retirement (35)
• OH Risk Ops & Ent Clin Srvcs (60)
• OI Optum Financial (16)
• Optum Care Delivery (1260)
• Optum Care Solutions (2697)
• Optum Corporate (27)
• Optum Global Advantage (476)
• Optum Growth Office (1)
• Optum Health Services (21)
• Optum Technology (170)
• OptumHealth Cross-Platform (11)
• OptumInsight (191)
• OptumRx (353)
• UHC Benefit Ops - Consumer Ops (4)
• UHC Benefit Ops - Core Svcs (1)
• UHC Benefit Ops - Corporate (1)
• UHC Benefit Ops - E&I Ops (2)
• UHC Clinical Services (13)
• UnitedHealthcare Corporate (1)
• UnitedHealthcare Finance (4)
• UnitedHealthcare LCRA (7)
• UnitedHealthcare Networks (1)